Saba continues to promote and reinforce strategic business initiatives such as payment by number plate
In Portugal, one of the most notable operations is the leasing contract, which began on January 1, 2023, of the Península car park, in Porto, with 553 parking spaces and which serves a building with offices and shopping centres. Likewise, the awarding of the lease contract for the complex's car park from the Palace of Justice, with 296 parking spaces, and very close to the Lisbon Nova Universidade.
In Chile, Saba launched the Mercado Urbano Tobalaba (MUT) car park in 2023, with 1,197 parking spaces, in Santiago de Chile, and signed the car park management contract for the Open Santa Julia shopping mall, with 500 parking spaces, in Viña del Mar. Similarly, the company was awarded the contract for the management of the Terrazas San Cristóbal car park, a leading food court in Providencia, Santiago de Chile. It also expanded the car park management contract at the Santiago de Chile Airport (6,652 parking spaces), and that of the Catholic University (3,069 parking spaces).
In the Czech Republic, one of the most relevant operations is the new contract for the management of the Písnice car park, in Prague, the country's capital, with 250 parking spaces, in which a control system was installed which includes number plate recognition.
In terms of efficiency, operational management and quality of service, Saba’s Customer Service and Control Centre (CSCC) currently has 301 connected centres and 220 car parks in Spain, Italy and Portugal. To strengthen the recovery, the props that the company will rely on include sales activity through the adaptation of products, recovery of subscribers, electric mobility and promotion of new digital channels and the digitalisation of processes in general.
In this sense, Saba continues to promote and reinforce strategic business initiatives such as payment by number plate, both for subscribers and short-stay customers, in almost 160 car parks throughout the Group. Similarly, 16 million movements were recorded using OBE's (VIA T, Telepass, Via Verde and TAG) in the 155 car parks where this electronic access and payment system is implemented. In fact, by 2024, the universal TAG has been successfully deployed in Chile, allowing holders of the device (more than 3 million active in this country) to use car parks in addition to its use on highways.
In the e-commerce services section, the services of the business website and the Saba App were modernised and expanded in 2024, extending it to all the countries where it operates, with plans to renew the United Kingdom website in 2024 as well. Visits to Saba websites were around 4 million in 2023 and the number of transactions amounted to more than 156,000. Online sales increased by 40%.