SUSTAINABLE URBAN
MOBILITY

E-commerce continues its growing trend

Saba's e-commerce platforms (Web and Saba App) in Spain, Italy, Portugal and Chile recorded their best year yet in 2024 with a 17% increase in revenue over 2023. Once again, a record figure supported by the growth in transactions, which in 2024 exceeded 180,000 (16% more than in 2023). Every year Saba continues to invest in the development of its e-commerce to bring it closer to customers. Easier, more personalized, and with a better service offering.

The company has gradually increased the number of products offered through Web and App, while improving user experience on both platforms. In 2024, Multidía products (daytime and 24 hours) were the most demanded through Saba's e-commerce, while the sale of subscriptions through these channels is gradually growing (+22%).

These past few years have marked a turning point in how companies in the industry relate to their customers. For Saba, there was no hesitation in its commitment to a competitive e-commerce environment that continues to improve its performance every year. This trajectory has allowed 6 out of 10 product sales to now be carried out online. A success that reflects a continued effort across the entire company to align technological innovation with the desire to provide the best customer service. The world is changing, and Saba adapts in order to remain at the forefront of the industry.

Currently, 6 out of 10 product sales are carried out online.

Web and App in 2024

6.1
million sessions

180,000
transactions

+16%

+0%
total revenue

(Spain, Italy, Portugal and Chile)

At the beginning of 2024, Saba presented the redesign of its e-commerce website, adapting it to the different realities of each market, but maintaining coherence both functionally and in terms of brand image.

New design

Fresher, more modern and with more content

New processes

Simplified search in two steps: simple and immediate

Season ticket purchase optimization

Quicker: improves selling by 25%

Always in search of continuous improvement

Always rethinking the architecture, design, product logic, and every area of the web is a permanent focus for Saba. In 2024, following the general website restyling, all product landing pages were redesigned, as well as other pages aimed at facilitating the shopping experience.

It is worth highlighting the collaborative work carried out to create the "Saba Empresas" space, which has become a permanent generator of B2B opportunities. An efficient way to boost the range of mobility services and showcase the benefits of the Group's extensive car park network, equipped with the latest technology and in prime locations.

What can Saba offer businesses?

Flexibility: Services tailored to their needs. Quality products and customer service.
Sustainable mobility: Ultra-fast, fast and semi-fast electric charging points.
Technology: Web and App e-commerce, number plate recognition, VIA T and QR.
Infrastructures: Customer Service and Control Centre, state-of-the-art vehicle guidance systems, efficient lighting, 3G connection.
Spaces for fleets, renting, carsharing and micromobility, among others, and added value offering, such as spaces for e-commerce, micro-distribution or car wash centres.
Now also through the Saba website