In the area of technology, 2018 saw a paradigm shift in the management of Saba’s Control Systems. Always with the aim of facilitating the relationship between the customer and the car park, the company has laid the foundations for a future revolution in the sector; the implementation of number plate recognition —also called “dynamic exit”— as a method of entry and exit from the car park.

This step is essential for introducing, in the medium term, a new 100% digital payment method in the facilities, which links the number plate of the vehicle with a bank card and through which the entire process can be easily managed using the Saba App. In addition, it provides Saba with the opportunity to learn more about its customers and promote new loyalty programmes, as well as provide greater customization of the products it can offer.

For now, the solution benefits short-stay customers who used to have to collect a ticket before entering. After paying at the machine, the customer no longer has to place the ticket in the QR reader at the exit, since the system is able to cross reference the number plate with the payment already made and can open the barrier immediately. This method is also applied automatically to subscribers who enter the car park with a proximity card, since by associating their number plate with this card, the system recognizes them when entering and leaving simply by reading the number plate.

In 2019, this innovative dynamic exit system is scheduled to be deployed in more than 80 car parks in Spain, Italy and Portugal. Saba thus continues to reinforce its role as an innovator in the car park sector with the improvement of the customer experience as the main driver.