OPERATIONAL MANAGEMENT AND EFFICIENCY
Customer service and Control Centre (CCC)
- 169 connected car parks in Spain, Italy and Portugal.
- 1.2 million calls to the CCC (3,200 calls a day).
Energy efficiency
- ISO 50001 Energy Management certification. Saba is the first company in the sector to obtain it.
- Implementation of a real-time energy monitoring tool in 90% of the network.
Infrastructure remodelling
- More comfort for users: new paint, wider car park spaces, Vehicle Guiding System (VGS), collaborative and auxiliary lighting, LEDs, fire protection systems, etc.
- Up to 2017, more than 32 actions in Spain, Italy, Portugal and Chile. 6 more actions are planned in 2018, reaching a total of 15,000 car park spaces.
0
Connected
car parks
0
Calls to CCC
INNOVATION AND COMMERCIAL ACTIONS
New control systems
- ATMs renovation and implementation of new technology (QR instead of magnetic strip). In 2017, the systems of 13 car parks were replaced in Spain, 13 in Italy, 4 in Chile and 4 in Portugal, which join the 110 already renewed car parks.
Electronic access and payment systems
- Nearly 9 million movements made with VIA T in 74 car parks in Spain.
- Implementation of Telepass in Italy in 7 car parks with 12 more planned in 2018, with an average use of more than 50%.
- In Portugal, more than 3 million movements with the Via Verde device in 14 car parks, with 10 more car parks planned in 2018.
- In Chile, 115,000 subscribers to the TAG service and nearly 400,000 movements in 12 car parks.
Digitalization of the business
- More than 800,000 visits to saba.es and 12,000 transactions.
- Launch on social media: new customer support and institutional positioning channels.
110+34
car parks with new technology (QR)
0
Million movements made with VIA T in Spain
>0
Visits to saba.es
